Refund Policy

1. General Policy
We strive to ensure that our customers are satisfied with our services. If you are not completely satisfied with the work provided, please contact us within 7 days of the service completion to discuss your concerns.

2. Eligibility for Refunds
Refunds may be considered under the following circumstances:

- Services were not delivered as promised or were not completed to the agreed specifications.
- There was a clear error in the service provided (e.g., incorrect measurements or specifications).
- You experienced significant issues that were not addressed in a timely manner.

3. Process for Requesting a Refund
To request a refund, please follow these steps:

1. Contact our customer service team at support@ledzstripes.com
2. Provide details of your purchase, including the date of service and a description of your concerns.
3. Include any supporting documentation (e.g., photographs, emails) related to your request.

4. Review and Resolution
Once we receive your request, we will review it and respond within 7 business days. If your request is approved, we will process the refund using the original payment method.

5. Non-Refundable Services
Certain services may be non-refundable, including:

- Services that have been completed to the customer's satisfaction.
- Custom work or services that have been specifically requested by the customer.

6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

7. Contact Us
If you have any questions about this Refund Policy, please contact us at support@ledzstripes.com